Privacy Policy

Effective Date: 04/15/2023

Elayne Frames Co. (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website or interact with us in other ways. By using our website or services, you consent to the collection and use of your personal information as described in this Privacy Policy.

Information We Collect

We may collect the following types of personal information about you:

Contact Information: This includes your name, email address, telephone number, and other contact details you provide us when you register for an account, sign up for our newsletter, or make a purchase on our website.
Transaction Information: This includes information about the products you purchase from us, payment details, shipping information, and other details related to your transactions with us.
Usage Information: This includes information about how you use our website, such as your IP address, browser type, operating system, and browsing activity.
Marketing Information: This includes information about your preferences for receiving marketing communications from us.

We may collect personal information directly from you or from third-party sources, such as social media platforms or analytics providers.

How We Use Your Information

We may use your personal information for the following purposes:

To provide and improve our services to you.
To process your transactions and communicate with you about your orders.
To send you marketing communications and other promotional materials.
To respond to your inquiries and requests.
To detect and prevent fraud and other unauthorized activities.
To comply with legal and regulatory requirements.

How We Share Your Information

We may share your personal information with third-party service providers who perform services on our behalf, such as payment processors, shipping providers, and marketing agencies. We may also share your personal information with our business partners, such as suppliers and manufacturers.

We may disclose your personal information if required by law or if we believe that such disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or other illegal activities, or respond to a government request.

Your Choices

You may opt-out of receiving marketing communications from us by following the instructions in each communication or by contacting us at elayneframes@thecandiceireland.com.

You may also request access to, correction of, or deletion of your personal information by contacting us at elayneframes@thecandiceireland.com. We will respond to your request as soon as possible, but we may retain a copy of your information as necessary to comply with our legal obligations or for legitimate business purposes.

Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet or method of electronic storage is 100% secure, so we cannot guarantee the absolute security of your personal information.

Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under the age of 16. If we become aware that we have collected personal information from a child under the age of 16, we will take steps to delete the information as soon as possible.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time by posting a new version on our website. The effective date of the current version will be indicated at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

If you have any questions or concerns about this Privacy Policy, please contact us at elayneframes@thecandiceireland.com.